如何回客户退款邮件模板

Dear 买家名,
Thank you for contacting us regarding your inquiry.
Your return request has been approved. You will be receiving a return shipping label and RMA instructions via Amazon. Please be advised that the return shipping cost is the responsibility of the buyer. The initial shipping cost cannot be refunded and a 25% restocking fee may be applied if the merchandise is used or damaged visually.


Also, please make sure that the correct merchandise is being shipped us, 卖家名. We are a seller by the name of 卖 家 名 on Amazon and we will only accept returns of our merchandise. If merchandise purchased from a different seller is shipped to us, we will need to ship the merchandise back to you and we will also ask you for the shipping cost incurred.

We appreciate your cooperation.

Best regards,
卖家客服 M