Dear XXX
Thank you so much for your great support and sorry for keeping you waiting.
We checked the tracking information found there is no update information as you said.
We will contact the post office to find out the problem ...
Dear XXX,
Thank you very much for your order!
We have shipped the goods and it will arrive at your side soon. Hope you like it! And we arelooking forward to your feedback.
Have a nice day!
Best regards,
XXX
Dear XXX
Thank you so much for your great support on us.
Usually it takes about 7-12 days for the item to reach you.
Any question, feel free to contact us and we will reach you at the soonest.
Best regards
XXX